Return Policy
Return Policy
1. Return Eligibility
- Products can be returned when the products are defective or incorrect.
- Items that have been used, damaged, or altered in any way beyond normal inspection are not eligible for return.
2. Return Methods
- Customers can initiate a return by logging into their account on our website and following the return instructions provided. Alternatively, they can contact our customer service team at service@funproductshub.com to request a return authorization.
- Once the return is authorized, customers will receive a return shipping label via email. The product must be shipped back using this label within 3 days of the authorization.
3. Refund Options
- If the return is approved, we will issue a refund in the same form of payment that was used for the original purchase. Refunds may take up to 15 business days to process and appear in the customer's account.
- In some cases, we may offer store credit instead of a refund. The customer will be notified of this option at the time of the return.
4. Return Shipping
- For products that are defective or incorrect due to our error, we will cover the return shipping costs.
- For all other returns, the customer is responsible for the return shipping costs. However, we may offer a partial or full shipping reimbursement in certain circumstances, at our discretion.
5. Restocking Fees
- A restocking fee of 20% of the purchase price may be applied to certain products, such as electronics, appliances, and high-value items. This fee will be deducted from the refund amount.
- Customers will be informed of any applicable restocking fees at the time of the return request.
6. Special Considerations
- Products that are sold as part of a set or bundle must be returned as a complete set. If any part of the set is missing, the return may be rejected or a partial refund may be issued.
- Customized or personalized products are generally not eligible for return unless there is a defect or error in the customization.
7. Contact Information
- For any questions or concerns regarding our return policy, customers can contact our customer service team at service@funproductshub.com or through our live chat feature on the website.
Please note that this is a general return policy and may be subject to specific terms and conditions for certain products or promotions. We reserve the right to modify this return policy at any time without prior notice.